The Adjuster Resume Template
By Errol Dobbins · 9-year licensed independent adjuster · Updated June 2026The resume format IA firm recruiters actually want — license, NPN, and Xactimate level up top where the 10-second scan reads them. Fill-in-the-blank, ATS-safe, and built for new adjusters with no claims history yet. Free.
Download the template (Word)
Open it, fill the brackets, save as PDF named “Firstname Lastname Resume.pdf,” and send.
Download the resume template ↓An adjuster resume is read in about 10 seconds. Put your credentials first — NPN, license state(s) + number, Xactimate level, certs, and a deployment-availability line — then summary, software, training, and reframed prior experience. One page, reverse-chronological, sent as a PDF.
The format, top to bottom
- Name & contact — name, phone, professional email, city/state.
- Credentials block — the 10-second hook: NPN, resident license + number, reciprocal states, Xactimate level, other certs, deployment availability.
- Professional summary — 3–4 tailored lines (no dated “objective”).
- Software & systems — Xactimate (with level), Symbility, XactAnalysis, EagleView.
- Training & certifications — for new adjusters this carries the resume.
- Relevant experience — every bullet reframed around what it lets you do on a claim.
- Education and references.
No claims experience? Reframe, don't list.
Never list a prior job by title alone. Each bullet answers “what does this let me do on a claims file?”
- Construction / roofing → damage assessment, material & labor pricing, code knowledge — directly maps to Xactimate scoping.
- Inspection → documentation, report writing, defect ID, photo evidence.
- Military → deployment readiness, working under pressure, logistics, discipline.
- Customer service / sales → de-escalation, conflict resolution, explaining decisions to upset people.
Top mistakes to avoid
- Burying your license, NPN, or Xactimate level below your work history.
- Leading with the old non-claims job instead of what you can do for the firm.
- One generic resume for every firm — mirror each posting's requirements up top.
- Typos, an unprofessional email, or a file named “resume final v3.”
- Sending a .doc instead of a PDF, or ATS-hostile columns/tables holding your license info.
Get the free Roster-Ready Deployment Packet
The doc set, folder map, availability-blast template, and cash-float math — the checklist built by an adjuster who filled the packets the hard way for nine years.
Download free →Frequently asked
What should be at the top of an adjuster resume?+
Your credentials block — NPN, license state(s) and number, Xactimate certification level, other certs, and a deployment-availability line. Recruiters scan adjuster resumes in about ten seconds, so your license and Xactimate level must be visible instantly, never buried under work history.
Do I need claims experience to use this template?+
No. This template is built for new and career-changing adjusters. It leads with your license, Xactimate level, and training, then reframes construction, roofing, military, or customer-service background into the scoping, estimating, documentation, and policyholder skills firms want.
Should I send my adjuster resume as Word or PDF?+
Fill in the Word (.docx) template, then save it as a PDF named "Firstname Lastname Resume.pdf" before sending. PDF preserves your layout across every firm's system; a .doc can break. Keep the formatting ATS-safe — standard headings, no text boxes or columns holding your license info.
How long should an adjuster resume be?+
One page for new adjusters, two pages maximum for experienced ones. Recruiters have limited time, so keep it tight and put the most important credentials first.
What is the biggest mistake on a new adjuster's resume?+
Leading with your old non-claims job ("I was a plumber") instead of what you can do for the firm, and burying your license, NPN, and Xactimate level. Put your credentials at the top and reframe every prior role around what it lets you do on a claims file.
Is Xactimate certification required to get deployed?+
Many IA firms won't deploy an adjuster who isn't Xactimate certified, and some require both Level 1 and Level 2. State your exact level in your credentials block, and if you're still learning, list it as in-progress with a target date.
Got the resume done? Build the rest of your roster packet with the free deployment-ready checklist, then work the roster directory to apply to 15–25 firms.